{"id":29,"date":"2011-12-12T13:46:19","date_gmt":"2011-12-12T13:46:19","guid":{"rendered":"http:\/\/test.lipavsky.com\/ts\/?page_id=29"},"modified":"2012-08-08T09:50:25","modified_gmt":"2012-08-08T09:50:25","slug":"podpora-klientu","status":"publish","type":"page","link":"https:\/\/www.total-solutions.cz\/?page_id=29","title":{"rendered":"Podpora klient\u016f"},"content":{"rendered":"<p><strong>Aktivn\u00ed podpora<\/strong><br \/>\nNa\u0161e spole\u010dnost si uv\u011bdomuje, \u017ee dod\u00e1n\u00ed \u0159e\u0161en\u00ed klientovi neznamen\u00e1 konec pr\u00e1ce, ale teprve jej\u00ed po\u010d\u00e1tek. Klademe proto vysok\u00fd d\u016fraz na p\u00e9\u010di o celkov\u00e9 softwarov\u00e9 \u0159e\u0161en\u00ed. Na\u0161e aktivn\u00ed podpora vych\u00e1z\u00ed z toho, \u017ee pr\u00e1ce se softwarem nen\u00ed pouze o technologick\u00fdch znalostech, ale tak\u00e9 o znalostech klientsk\u00e9ho businessu a aktivn\u00ed komunikaci mezi klientem a dodavatelem.<\/p>\n<p>Na\u0161i zam\u011bstnanci pracuj\u00ed v\u011bt\u0161inu \u010dasu u klient\u016f. D\u00edky tomu dok\u00e1\u017e\u00ed bezkonkuren\u010dn\u011b rychle za\u010d\u00edt pracovat na nov\u00fdch sou\u010d\u00e1stech \u0159e\u0161en\u00ed, opravit nedostatky, nebo poradit p\u0159i probl\u00e9mech s b\u011b\u017en\u00fdm u\u017e\u00edv\u00e1n\u00edm programu.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Anal\u00fdza po\u017eadavk\u016f a konzultace<\/strong><\/p>\n<p>Na\u0161im klient\u016fm nab\u00edz\u00edme konzultace a vypracov\u00e1n\u00ed detailn\u00ed business anal\u00fdzy na z\u00e1klad\u011b po\u017eadavk\u016f. Sou\u010d\u00e1st\u00ed procesu m\u016f\u017ee b\u00fdt i p\u0159\u00edmo sb\u011br po\u017eadavk\u016f od business odd\u011blen\u00ed. Nab\u00edz\u00edme tak\u00e9 technick\u00e9 konzultace, p\u0159\u00edpravu projektov\u00e9ho zad\u00e1n\u00ed a anal\u00fdzu business po\u017eadavk\u016f.<\/p>\n<p>D\u00edky detailn\u00ed znalosti finan\u010dn\u00edch a kapit\u00e1lov\u00fdch trh\u016f, vypo\u0159\u00e1d\u00e1n\u00ed, reportingu a \u00fa\u010detnictv\u00ed dok\u00e1\u017eeme navrhovat nejv\u00fdhodn\u011bj\u0161\u00ed \u0159e\u0161en\u00ed z hlediska na\u0161ich klient\u016f.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u0160kolen\u00ed<\/strong><br \/>\nNa\u0161i support specialist\u00e9 jsou v\u017edy p\u0159ipraveni za\u0161kolit u\u017eivatele pracuj\u00edc\u00ed s na\u0161imi softwarov\u00fdmi produkty. Poskytujeme \u0161kolen\u00ed v\u0161eobecn\u00e1 i specifick\u00e1 (zam\u011b\u0159en\u00e1 na konkr\u00e9tn\u00ed produkt). Nab\u00edz\u00edme tak\u00e9 specializovan\u00e1 \u0161kolen\u00ed pro va\u0161e IT odborn\u00edky, a to bu\u010f p\u0159\u00edmo ve va\u0161\u00ed firm\u011b, nebo v na\u0161ich vlastn\u00edch prostor\u00e1ch. Chcete-li, aby va\u0161i IT specialist\u00e9 p\u0159idali nov\u00e9 funkce do na\u0161ich softwarov\u00fdch aplikac\u00ed, \u010di pot\u0159ebujete-li si p\u0159izp\u016fsobit datab\u00e1ze, m\u016f\u017eeme v\u00e1s to nau\u010dit. Jin\u00fdmi slovy m\u016f\u017eeme vy\u0161kolit va\u0161e lidi tak, aby sami dok\u00e1zali aktivn\u011b podporovat v\u00e1\u0161 obchod.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aktivn\u00ed podpora Na\u0161e spole\u010dnost si uv\u011bdomuje, \u017ee dod\u00e1n\u00ed \u0159e\u0161en\u00ed klientovi neznamen\u00e1 konec pr\u00e1ce, ale teprve jej\u00ed po\u010d\u00e1tek. Klademe proto vysok\u00fd d\u016fraz na p\u00e9\u010di o celkov\u00e9 softwarov\u00e9 \u0159e\u0161en\u00ed. Na\u0161e aktivn\u00ed podpora vych\u00e1z\u00ed z toho, \u017ee pr\u00e1ce se softwarem nen\u00ed pouze o technologick\u00fdch znalostech, ale tak\u00e9 o znalostech klientsk\u00e9ho businessu a aktivn\u00ed komunikaci mezi klientem a dodavatelem. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/pages\/29"}],"collection":[{"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29"}],"version-history":[{"count":10,"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":300,"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions\/300"}],"up":[{"embeddable":true,"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/www.total-solutions.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}